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The CEO of Dubai's Trajan Consulting explains how her company's investigative training arm is raising standards

SSN Gulf spoke to Catherine Granger, CEO of Trajan Consulting (pictured) about the company’s growing investigative training arm and the unique services it is offering to the region.

What kind of service are available from Trajan’s investigative training team?

Trajan’s range of training and qualifications enables professionals to operate more effectively in accordance with best practices. We offer the following modules: Advanced Statement/Report Writing, Advanced Investigative Interviewing, Case File Preparation, Employment Investigations, RIPA (Regulation of Investigatory Powers Act), DPA (Data Protection Act), Collecting Electronic/Digital Evidence, Advocacy, Conflict Management, ADR – Negotiation / Mediation, Cross Examination, The Effective and Lawful Use of the Internet in Investigations, Digital Photographs as Admissible Evidence Law, Evidence, Procedure & Best Practice, Courtroom Skills/Giving Evidence Training

In which sectors have you seen the most need for these service in the GCC?

Definitely the finance sector as they have to be extra cautious and vigilant, especially with the meteoric rise of cybercrime and identity theft. They work extensively to support their customers and also have to repeatedly ensure they have robust internal control mechanisms as well.

How could this service help those working on a security systems project?

A security project is no good if the people running it are not rigorous in who they hire and how they manage data. Trajan consulting offer the best in practice training and solutions. The Professional Training in Investigative Practice is made up of a number of one and two day courses. The courses can be run as stand alone training, or together over a period of time, and lead to nationally recognised BTEC qualifications

What trends have you seen in the investigative arena here in the past few years?

In the last few years there has been a rise in sophisticated methods to commit cybercrime and identity fraud. Companies are becoming more knowledgeable about preventative methods which are constantly tried and tested. I have also seen a major rise in reference checking and ensuring that in-depth checks are undertaken on all staff members. This of course as a standalone is not enough combined with professionally trained fraud investigators, systems and practices goes a long way to secure your business and your clients.

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