OMA Emirates-Solution Gulf, a provider of cutting edge technology for the payment industry today announced the supply of instant issuance across branches of alizz islamic bank, Oman’s latest entrant into the banking industry. The solution will enhance customer support by facilitating branch offices to instantly issue customer cards and allow them to key in their own PINs for debit and cards and hand them over instantly. Key advantages include a huge reduction in PIN mailer distribution costs, security with personal acceptance by the customer and increased level of customer support and satisfaction.
The end-to-end instant issuance rollout of the implementation by OMA Emirates will entail the supply of its Ingenico devices and utilize its in-house NANOPERSO instant card personalization software solution at all branches. An open platform solution, designed to be bi-dependable by allowing the system to work with the bank’s existing card vendors as well as OMA Emirates supplied cards.
The turnkey solution will integrate data from the bank’s Card Management System (CMS), apply strict EMV security procedures by using the latest Hardware Security Module (HSM) supplied by OMA Emirates and enable quick and safer cards to customers. While focusing on instant issuance, OMA Emirates will also concentrate on the highest levels of security standards required by alizz islamic bank.
“The Instant Card Issuance solution being provided to alizz islamic bank is an indication of our capability to deploy a complete solution by providing our Ingenico PIN devices, EMV software solutions that are developed in-house, and the ability to offer strong after sales service. Our in-depth understanding of the Middle Eastern banking and financial markets has positioned us to become a strong player in the instant card issuance market and we look forward to assisting the bank with their specific requirement.” said Niranj Sangal, Group CEO, OMA Emirates – Solution Gulf.
“Customer satisfaction is our primary goal at alizz islamic bank and we look forward to increasing their overall banking experience by adding yet another service which allows them to get a new card instantly across any of our branches. We are certain that OMA Emirates is the right choice for this solution and we look forward to working with them.” said Jamal Al Khusaibi, Head of Infrastructure & IT Operations, Alizz Islamic bank. “Speed, data security, safe distribution is important for costumers, and we also look forward to the impact it will have on our profitability by eliminating pre-printing of cards before personalization, non-existent PIN mailer distribution and flexibility of card stock inventory.” he added.
OMA Emirates has been working hand-in-hand with some of the leading financial and banking institutions in the Middle East and supporting them with the latest technology. In tune with the specific demands of the changing environment, the company works with some of the most prestigious technology partners including Ingenico, CIM, NBS, Safenet, Cryptomathic, etc which enables them to provide POS terminals, card personalization machines, contactless and Near Field Communication (NFC) technology, data protection and security solutions and automated mailing solutions. The company is also geared to develop home-grown solutions which are capable of tackling specific banking requirements.