OMA Emirates gains ISO 9001:2008 Quality Management Certification
OMA Emirates, a provider of cutting edge technology solutions for the payment industry announced the achievement for its ISO 9001: 2008 Quality Management System across the organization. It reiterates the company’s commitment to provide internationally recognized quality and high customer service levels.
The independent evaluation was undertaken by Worldwide Quality Assurance (WQA) and has standardized the company’s organizational policies, process flow, Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). While raising the customer confidence and complying with industry standards, it empowers the company with higher efficiency and output.
Niranj Sangal, Group CEO, OMA Emirates Group said:
“Customer satisfaction and solution excellence have been our on-going priority. The ISO 9001:2008 certification further demonstrates our continued efforts to deliver and maintain stringent quality standards and we are already witnessing a higher customer satisfaction index. We are confident that the Quality Management System coupled with a deeper focus on skills enhancement will boost response to customer requirements and will subsequently have a positive impact on our business growth. I am extremely proud of our team for their all their efforts and dedication in maintaining customer expectations.”
About OMA Emirates
OMA Emirates is a technology centric company, committed to provide cutting edge technology solutions in the area of Card Personalization, Payment issuance and payment acquiring systems. We help businesses to achieve high performance by drawing on our ground breaking research and hands-on experience with high-performance businesses.OMA Emirates provide services designed to deliver a seamless customer experience across the entire lifecycle. We are the number one service provider catering to the payment industry in middle east and are focused on delivering against our promise of out performance through our global delivery platform. We deliver the insights and put them in to action.