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Amadeus Gulf Renews Partnership with Al Masaood Travels

Amadeus Gulf, a leading technology partner for the global travel industry, has recently extended its existing agreement with Al Masaood Travels, one of the leading travel agencies in the UAE.

As part of the agreement, Amadeus Gulf will continue to provide its advanced products and services to the Abu Dhabi-based travel agency, helping it retain its competitive edge in the travel business.

Al Masaood Travels will utilize Amadeus’ state of the art corporate booking tool e-Travel Management solution to manage the corporate business segment. Amadeus will also assist Al Masaood Travels in its call centre services.

Amadeus Business Management Platform (BMP), an integrating platform that enables consolidators and subagents to achieve end-to-end process automation and global business partnerships will support Al Masaood in its sustained business growth. A core component of BMP, the ‘Remote Ticketing Solution’ (RTS) offers secured web access for ticketing in remote points of sale and helps manage and compare pricing. The RTS is equally advantageous to both IATA and non-IATA agencies, and is aimed at easing online processes in ticketing and pricing.

The long term partnership with Al Masaood Travel is also expected to help Amadeus gain greater visibility and market share in the region.

Graham Nichols – Managing Director, Amadeus Gulf, said: “Amadeus Gulf is pleased to extend its contract to provide strategic support to Al Masaood Travels. Amadeus’ latest range of solutions such as the BMP have been designed to support travel agents to maximize their business efficiencies through offering access to a comprehensive inventory of hotel, car rental, train, insurance and even destination entertainment activities. Al Masaood Travels can now connect seamlessly with our resource of higher margin products and offer extended content. The renewed agreement is a testimony to Amadeus’ unwavering commitment to provide comprehensive travel solutions to our industry partners.”

Akram Sharaf ‎ – General Manager, Al Masaood Travels, said: “We provide our customers with the best travel solutions and our alliance with Amadeus has helped us with the integration of our services in the recent years. We are certain that the extended partnership will support us in achieving our strategic goal of providing our clients with a one-stop-shop that meets their diverse needs.”

Al Masaood Travel and Services LLC was established in 1969 as ‘Gulf Travel & Service Bureau’ and later named ‘Al Masaood Travel & Services’ to align the company’s branding with the group’s corporate identity. From inception, Al Masaood has consistently remained among the top travel agencies in Abu Dhabi and has recently enjoyed rapid growth, pushing the company into the country’s top four by market size.


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